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| Help - Policies and Procedures - My Account |
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What follows are frequently asked questions about managing your account. Click the question to hear the question and answer. Each answer is followed by a back to top link that leads back to the list of questions.
What is the 'My Account' section?
The 'My Account' section is a collection of links you can use to access your account information.
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What is the 'My Download Queue' section?
The 'My Download Queue' section lists all of the materials you currently have checked out. You can re-download materials from the 'My Download Queue' page.
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What is the 'My Holds' section?
The 'My Holds' section lists all titles that you have currently placed on hold. You'll receive an email notification once a title you have placed on hold becomes available. Note that if a title has become
available since you placed the hold, an 'Add To Cart' link will be displayed next to the available title. Use this link to add the title to your Download Cart and check out.
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What is the 'Wish List' section?
You can use the 'Wish List' section to save a list of titles that you are interested in checking out, including titles that have not yet been released.
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What is the 'Rated Titles' page?
Once signed in at this site, you can rate titles on a scale of 1-5 stars. If you have previously rated titles, you can review and, if desired, change or remove these ratings at the 'Rated Titles' page.
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